If they have it posted that they will offer a service for the Groupon price, they will probably match it with an in-house special that doesn’t charge them advertising fees. For that reason, I will either contact the business directly and ask for specials or I will scour their websites for similar specials. So I like to give them every cent that they deserve while cutting out Groupon as the middle man. In order for small companies to keep their prices low, they have to keep costs low. For small businesses, such as beauty salons or even boutique resorts (such as Senses), that can be a tremendous difference in profit. Depending on the nature of the Groupon, I have been told that the fee can be between 50% to 10% of the Groupon price. Groupon generally charges a significant fee for advertising to any company that uses it. Why I try to book directly through companies instead of through Groupon I essentially saw no reviews with concerns about cleanliness, making me feel very comfortable with this resort! The consistent feedback was that the rooms in the resort were huge, which was a great start. He responded by saying that they created a new, more extensive menu, and that they even started switching menus daily in order to address that feedback. A common review from a few years ago was that the menu was too limited. I’m assuming it was the owner of the resort who was not only being polite to those who posted bad reviews, but he also responded with tangible ways he was going to address those concerns (can you believe this?!). One fantastic indicator of a well-run business is professionalism they display when responding to bad reviews. This is what I did for Senses by Artisan and what stood out to me wasn’t the raving reviews, it was the responses by the owner on the unsatisfactory reviews. The pictures looked phenomenal and the reviews were decent so I started digging into their website.īefore making a big purchase online, I dig into the reviews like it’s my job. I like having control over flight times and I recognize that they are charging you for the convenience factor of not having to purchase your own flights. I looked at countless Groupons, while avoiding those with airfare included. That can be key if you are searching for a killer deal. I searched “all-inclusive resorts” with no concern about a specific location.
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